I am wondering if Intuit has any quality control and tech support that able to manage payroll taxation. Feel free to visit our Account management page for more insights about managing your Intuit Account. See our support hours and types for more details about this one. Intuit screwed up all PR taxes and looks like they do not care. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. She has not called back and issue has not been fixed. I called again about week ago to tech support, spent a couple hours, they opened case, asked to offload SUTA tax rate notice, and asked to offload Publication 15 to justify that FUTA rate should be 0.6%. Go to Help, then select QuickBooks Desktop Help/Contact Us.
QUICKBOOKS PAYROLL SUPPORT HOURS HOW TO
Contact QuickBooks Desktop (Windows) How to get a call or chat from us. QuickBooks Desktop Assisted Payroll, any time, any day. I did not check his work right away after next payroll and when I tried to work on quarterly PR tax reports, I found out that he messed up FUTA(continued to be allocated at 6% rate), SUTA(stopped allocating taxes), and I was astonished to find out that 941 was messed as well (SS & Medicare wages shown on form are far less (20%) than total wages reported for FIT (no any plans are in place to create such difference). QuickBooks Desktop Payroll Basic, Enhanced or Standard, M-F 6 AM to 6 PM PT. I contacted Intuit tech support in February and brought this issue to their attention asking to fix it, because clients are forbidden from setting and adjusting FUTA rates in QBO (it is easy to do in QB desktop) Tech support had spent more than hour trying to adjust the rate and stated at the end that he fixed it and it the FUTA liability would be adjusted on next PR run. 0.6% as stated in Publication 15 when company pays State Unemployment Tax (SUTA) as well. I checked the rate applied and found that Intuit developers built in 6% tax rate for FUTA vs. To learn about state forms, head to /support/ compliance. I noticed that the company had overpaid FUTA taxes on regular basis. After you've activated an Intuit Payroll service, you can get a copy of this. Recently I was hired by WA company that have been using QBO including payroll as well.
QUICKBOOKS PAYROLL SUPPORT HOURS PRO
I have been using Quickbooks Desktop Pro and Enterprise edition for many years and I like the facts that I could setup payroll taxes on my own without Intuit involvement.
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